At first glance of the chapter on
Significance, it doesn’t seem to make sense that exclusion would bring people
together on a social media sites, even more so than inclusion. However, it
makes complete sense with the example of the Obama campaign. Their technique of
releasing information only to those who signed up as members of the online
community was genius because that is exactly what draws people in; people will
want to feel significant, so they will join the site in order to receive those
presidential updates.
It also makes sense that websites with
exclusivity grow faster than those that allow anyone to join. The most popular social
media sites, such as Facebook and Pinterest, started out with certain
requirements that had to be met before joining. With Facebook, one had to be
attending a college or university, so initially Facebook was a site that
excluded anyone who was not in either institution. It grew quickly because
college students felt significant in having their own form of social media that
allowed communication amongst their peers. However, Facebook has grown
tremendously to where anyone can join; you no longer have to be in a college or
university. Facebook remains so popular all because of how it started out. Even
though almost anyone can now join, the site still contains some exclusivity
with the different groups and pages that are available to users. People can
join and “like” pages, and after doing so, they will receive information and
updates about those different organizations that no one else would have access
to unless they were part of the group as well.
Pinterest also used a similar
technique when it first launched. The site used to be invitation-only, but has
recently granted access to anyone who wishes to join. Having to receive an invitation
before joining is what made users feel significant to the community because they
were specifically chosen to join. This allowed Pinterest to grow quickly
because any member could invite anyone to join, so the word got out pretty
fast, and users were tempted to join because of the presence of exclusivity.
All of the components of RIBS are
crucial in maintaining a successful, long-living, and continuously growing
social media site, but significance is one of the most important in my opinion.
If users do not feel that they are important to the online community and are
granted access to exclusive information, then they will not be persuaded to
join the sites; a lack of exclusivity is one of the main reasons why most
sites, such as Friendster, do not last.
Kellie,
ReplyDeleteI agree with you that the Obama campaign used an ingenious tactic to make people feel significant. By offering "exclusivity," the campaign not only attracted many people to the site, but it obtained the contact information for thousands of potential voters. In today's world of new media, a large database of people can be very influential. For example, the campaign could use the collected emails to not only inform potential voters, but to get them to take action. I remember when Facebook was exclusive to high school and college students. When I joined the site, I made my little brother jealous, because he was not yet in high school. I felt so cool that I could join and he couldn't. Because of that feeling of exclusivity, it seemed as though everyone wanted to join. Soon, the site was open to everyone. Now middle school students, business owners, and grandparents use Facebook.